COOKIE AND PRIVACY POLICY
This Website is owned by Feed My Fish Limited (hereafter “Company”) , a company registered in England and Wales.
We take user privacy seriously and take reasonable efforts to protect
it. We have created this Privacy Policy (hereafter “Policy”) in order to
share with you our information collection and use practices. AS MORE
CLEARLY DEFINED HEREIN, WE WILL NEVER KNOWINGLY SELL OR ASSIGN YOUR
PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE AND/OR APPROVAL. Please read
this Policy carefully before sharing any personally identifiable
information described below.
By using, registering or placing an order on this website at
http://feedmyfish.co.uk/, you consent to the collection, use and
transfer of your information under the terms of this policy. Since this
is a growing website and because Internet technologies are constantly
evolving, this Policy is subject to change at any time and any changes
will be posted on this page.
This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on the website.
For the purposes of the Data Protection Act 1998, the Data Controller is Feed My Fish Limited 14 Langley Park Ind Est, Latimer Road Luton Bedfordshire LU1 3XQ ([email protected]).
What personally identifiable information does the Company collect and how is it used?
When you visit, register or order products or services on http://www.feedmyfish.co.uk you may be asked to, or of your own volition, provide information from which you can be identified, including your name, email address, home or Company address etc as well as text you may upload and other technical data such as the IP address of the machine you use. The Company will not collect such information from users while they use the website unless they voluntarily provide it to us and authorise us to collect such information. Users may provide other information about themselves from which they can be identified.
The Company may use or disclose all such information in order to:
• fulfil a sale of a product or service including sharing such information with its partners and suppliers
• carry out the service as requested by you
• support marketing activities
• to enable site visitors to participate in interactive features of your service, when they choose to do so
• to respond to other inquiries or requests by you
• to provide information about specials, sales or new products or services that you will introduce in the future.
• advise third parties of analysed information
and will retain such information for the following period of time:
• For no longer than required to fulfil the sale of the product.
• For no longer than required to perform the service or offer additional services.
We may also disclose personally identifiable information in the
establishment or exercise of legal rights or defences against legal
claims, to comply with applicable laws or regulations, to comply with a
valid legal process, such as a search warrant, subpoena or court order
or to investigate suspected fraud or a violation of our Terms and
Conditions of Use. We will never sell user information to any 3rd-party
not affiliated with the Company, without your specific and unambiguous
consent, except in connection with the sale or merger of the Company or
the division responsible for such services provided.
User may ‘opt out’ by contacting customer service at
[email protected] or by selecting the opt-out auto option available
on the website.
The Company may, from time to time, send or post surveys or requests for
your feedback in order to help us make our website and services better.
Any responses we receive from users will be used only to evaluate our
website and services and no personally identifiable information from
respondents will be shared with any non-employees of Company, except
that information provided in the Feedback/Comments areas.
If you are chosen for a promotion or as a winner in a contest, you give the Company permission to use your name, image and other information about you, for marketing purposes. To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
What non-personally identifiable information does the Company collect and how is it used?
The Company collects and tracks certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual.
Disclosure of your information
The information you provide to us may be accessed by or given to
third parties who act for us for the purposes set out in this policy or
for other purposes approved by you. Those parties process information,
fulfil and deliver orders, process credit card payments and provide
support services on our behalf. We may also pass aggregate information
on the usage of our website to third parties but this will not include
information that can be used to identify you.
Where you have consented when providing us with your details, we may
also allow other companies in our group, to contact you occasionally
about products and services which may be of interest to you. They may
contact you by e-mail. If you change your mind about being contacted by
these companies in the future, please let us know at
[email protected].
You agree that we may disclose your identity and contact details to (1)
any third party who claims to us that any material posted or uploaded by
you to our site constitutes a violation of their intellectual property
rights or their rights of privacy, and (2) to other companies and
organisations for the purposes of fraud protection and credit risk
reduction.
Finally, if our Company enters into a joint venture with or is sold to
or merged with another Company entity, your information may be disclosed
to our new Company partners or owners.
Unfortunately, the transmission of information via the internet is not
completely secure. Although we will do our best to protect your personal
data, we cannot guarantee the security of your data transmitted to our
site; any transmission is at your own risk.
Unless required to do so by law, we will not otherwise share, sell or
distribute any of the information you provide to us without your
consent.
Does the Company use cookies?
Cookies are small text files that a website can write to your computer. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to identify you and allow you to log in once to our website and search or post without having to log in again and again. Cookies are also used by our affiliates or links to identify you as a User of http://www.feedmyfish.co.uk.
The following is a summary of the types of cookies that are being used on this site, along with information on how you can block them.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies,
including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
The Company does not use Cookies to store information such as credit
card numbers, telephone numbers, or other information you provide.
This Privacy Policy only covers the use of Cookies by Feed My Fish limited. It does not cover the use of Cookies by any other 3rd-party or advertisers.
Is my information private with Company merchants?
The only Voluntary Information that may be shared between Company and
one of our partner websites is that which pertains to information used
in the furtherance of tracking an order and providing you with correct
information regarding same.
Order information, including order numbers and amounts, may be available
to the Company, affiliate merchants and 3rd-party affiliate program
management companies, for accurate tracking purposes. The Company will
not release this information to other parties unless you request it.
What about data security?
We employ security measures to protect, so far as reasonably
possible, your information from access by unauthorised persons and
against unlawful processing, accidental loss, destruction and damage. We
will retain your information for a reasonable period or as long as the
law requires or permits.
The Company requires that our advertisers and partners ensure the
security of the data that users provide to them, however, in the event
of a breach of their security measures, you agree that the Company will
not be liable for any losses or damages.
The Company limits access to personal information about users to
employees, for whom we reasonably believe it is necessary, in order to
provide products or services.
May I see the information the Company collects about me?
You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at [email protected] or you can select to have it auto-emailed to you using the Data Request Page. We do not raise any charge in providing you with details of the information we hold about you, but we may raise a charge where such requests are manifestly unfounded or excessive, in particular, because of their repetitive character, we may either charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested or refuse to act on the request.
Can I Opt-out?
The Company gives users the option to remove personally identifiable information from our list of active users. You may also choose to opt-out of certain communications from the Company, such as our Newsletter.
If you want to unsubscribe or opt-out of communications from us, send an
email to Customer Service at [email protected]. We will respond
within 48 hours.
The Company is not responsible for removing personally identifiable
information from the lists of any 3rd-party partner or advertiser who
has previously been provided your information in accordance with this
Policy.
Where is the web site located?
The Company website is maintained in the United Kingdom. If you are located outside of the U.K., by using the website, you authorise the import of your information and its use, as specified in this Policy.
What is the minimum age to use this website
Use of http://www.feedmyfish.co.uk and products/services are intended
for persons who are eighteen (18) years or older, or Company entities.
If proof comes to the attention of the Company that an individual
user is under the age of eighteen (18) years, and is accessing our
services and/or products without the consent, approval or authorisation
of their parents or legal guardian or other person with legally
recognised parental authority, the Company will immediately terminate
such account.
Will there be changes to this Cookie and Privacy Policy?
The Company reserves the right to amend this Policy at any time, in the
event that this becomes necessary after initial release, or in the event
that it becomes necessary with respect to additional, deleted, modified
or amended services provided by Company.
The Company will not personally notify you of any amendments to this
Policy. Users are urged to check this Policy frequently in order to
determine whether any changes have been made. Users understand and agree
that continued use of the Company web site assumes that they have read
and accepted this Policy, as it may be amended from time to time.
Where can I access this policy?
This Policy is accessible from the Home Page of the Company website, under the link “Cookie and Privacy Policy”.
Spyware
The Company never uses or installs spy ware on user computers, nor do we use spy ware to retrieve information from user computers.
Section Titles
The section titles used in this Policy are purely for convenience and carry with them no legal or contractual effect.
Contact
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to [email protected].
What is the effective date of this privacy policy?
This Cookie and Privacy Policy was last updated, and became effective, on 20/05/2018.